[1825 days] CRM: Redefining Customer Relationship Management

[1825 days] CRM: Redefining Customer Relationship Management

0 đánh giá

CHI TIẾT SẢN PHẨM

Mã sản phẩm:

9781555582630

Tồn kho:

Còn hàng

Danh mục

Mua eTextbooks trực tuyến

Nhà xuất bản:

Elsevier S & T

Trạng thái:

Có hàng

Loại bìa:

Page Fidelity

Ngôn ngữ:

English

Tác giả:

Peel, Jeffrey

Special Price 2,158,000 VNĐ

Còn VNĐ nữa bạn sẽ được miễn phí giao hàngTìm hiểu thêm

Thời gian giao hàng Xem thêm

Chính sách đổi trả Xem thêm

Số lượng

Mô tả
Đánh giá (0)

In CRM, Jeffrey Peel defines Customer Relationship Management in a radical new way by putting communications at the center. In the past, CRM was mostly about the technology, not about the customer. In this book, Peel talks about a new ethos that is beginning to fundamentally change the way organizations do business. At a technology level, CRM is increasingly about conjoined best-of-breed applications delivered via portal technologies. At a business level, it is beginning to invade traditional territories occupied by brand management or customer support. Peel shows companies how to make the shift to the new paradigm.

· Defines the nature of new CRM niche solutions
· Provides entirely new types of functionality that mesh seamlessly
· Describes solutions focused solely on the needs of the customer

Sản phẩm liên quan

New

[150 days] Biotechnology: A Laboratory Course

The objectives of this Second Edition of Biotechnology: A Laboratory Course remain unchanged: to cre..

697,500 VNĐ

New

[1825 days] Apologie de Socrate

38,000 VNĐ

New

[1825 days] ADV ELECTRONICS ELECTRON PHYSICS V81

ADV ELECTRONICS ELECTRON PHYSICS V81..

1,853,000 VNĐ

New

[1825 days] Atkins v. Virginia , ___ U.S. ___

This title is from the Hayes Barton Press "Originals" series, a collection of classic fiction and no..

38,000 VNĐ

New

[1825 days] International Review of Cytology: A Survey of Cell Biology

The acclaimed International Review of Cytology series presents current advances and reviews in cell ..

6,096,000 VNĐ

New

[1825 days] Protein Adaptations and Signal Transduction

This volume of Cell and Molecular Responses to Stress has two broad themes: an examination of select..

7,620,000 VNĐ

New

[180 days] Prejudice: The Target's Perspective

This book turns the tables on the way prejudice has been looked at in the past. Almost all of the cu..

3,353,000 VNĐ

New

[120 days] The IT / Digital Legal Companion: A Comprehensive Business Guide to Software, IT, Internet, Media and IP Law

To compete effectively in digital business markets, you need to understand how the law affects your ..

533,500 VNĐ

[1825 days] CRM: Redefining Customer Relationship Management

Sản phẩm liên quan

Trang chủ

Tài khoản

Giỏ hàng

Thanh toán