[1825 days] CRM: Redefining Customer Relationship Management

[1825 days] CRM: Redefining Customer Relationship Management

0 đánh giá

CHI TIẾT SẢN PHẨM

Mã sản phẩm:

9781555582630

Tồn kho:

Còn hàng

Danh mục

Mua eTextbooks trực tuyến

Nhà xuất bản:

Elsevier S & T

Trạng thái:

Có hàng

Loại bìa:

Page Fidelity

Ngôn ngữ:

English

Tác giả:

Peel, Jeffrey

Special Price 2,158,000 VNĐ

Còn VNĐ nữa bạn sẽ được miễn phí giao hàngTìm hiểu thêm

Mua hàng số lượng lớn

Thời gian giao hàng Xem thêm

Chính sách đổi trả Xem thêm

Số lượng

Mô tả
Đánh giá (0)

In CRM, Jeffrey Peel defines Customer Relationship Management in a radical new way by putting communications at the center. In the past, CRM was mostly about the technology, not about the customer. In this book, Peel talks about a new ethos that is beginning to fundamentally change the way organizations do business. At a technology level, CRM is increasingly about conjoined best-of-breed applications delivered via portal technologies. At a business level, it is beginning to invade traditional territories occupied by brand management or customer support. Peel shows companies how to make the shift to the new paradigm.

· Defines the nature of new CRM niche solutions
· Provides entirely new types of functionality that mesh seamlessly
· Describes solutions focused solely on the needs of the customer

Sản phẩm liên quan

New

[1825 days] Advances in Imaging and Electron Physics

Advances in Imaging and Electron Physics merges two long-running serials-Advances in Electronics and..

6,350,000 VNĐ

New

[1825 days] Biology of Brassica Coenospecies

Brassica crop species and their allies (Raphanus, Sinapis, Eruca, etc.) are important sources of edi..

8,509,000 VNĐ

New

[1825 days] Nine Introductions in Complex Analysis - Revised Edition

The book addresses many topics not usually in "second course in complex analysis" texts. It also con..

5,969,000 VNĐ

New

[1825 days] ADV IN ATOMIC & MOLECULAR PHYSICS V7

ADV IN ATOMIC & MOLECULAR PHYSICS V7..

1,853,000 VNĐ

New

[1825 days] Plessy v. Ferguson, 163 U.S. 537

This title is from the Hayes Barton Press "Originals" series, a collection of classic fiction and no..

38,000 VNĐ

New

[1825 days] Table Talk

This title is from the Hayes Barton Press "Originals" series, a collection of classic fiction and no..

38,000 VNĐ

New

[1825 days] Assessment and Culture: Psychological Tests with Minority Populations

Assessment and Culture challenges the classical approach to the assessment of minority populations b..

2,107,000 VNĐ

New

[1825 days] Neurodegeneration and Neuroprotection in Parkinson's Disease

Neuroscience Perspectives provides multidisciplinary reviews of topics in one of the most divers and..

3,302,000 VNĐ

[1825 days] CRM: Redefining Customer Relationship Management

Sản phẩm liên quan

Trang chủ

Tài khoản

Giỏ hàng

Thanh toán