Dealing with Difficult People (Harvard Business Review Emotional Intelligence Series)
Dealing with Difficult People (Harvard Business Review Emotional Intelligence Series)

Dealing with Difficult People (Harvard Business Review Emotional Intelligence Series)

CHI TIẾT SẢN PHẨM

Mã sản phẩm:
9781633696082
Tồn kho:
2
Danh mục
Nhà xuất bản:
Loại bìa:
Paperback
Năm Xuất bản:
2017
Ngôn ngữ:
English
Số trang:
160
Tác giả:
L.M. Montgomery , Illustrated By Susan Hellard


Giao đến {{ address }} - Đổi địa chỉ

Special Price 306,000 VNĐ

Regular Price: 407,000 VNĐ

Còn VNĐ nữa bạn sẽ được miễn phí giao hàngTìm hiểu thêm

Mua hàng số lượng lớn

Thời gian giao hàng Xem thêm

Chính sách đổi trả Xem thêm

Số lượng

Learn how to deal with difficult colleagues and clients.  At the heart of dealing with difficult people is handling their--and your own--emotions. How do you stay calm in a tough conversation? How do you stay unruffled in the face of passive-aggressive comments? And how do you know if you're difficult to work with?  This book explains the research behind our emotional response to awful colleagues and shows how to build the empathy and resilience to make those relationships more productive.  Books in this series are based on the work of experts including:    Daniel Goleman Tony Schwartz Nick Morgan Daniel Gilbert  This collection of articles includes "To Resolve a Conflict, First Decide: Is It Hot or Cold?" by Mark Gerzon; "Taking the Stress Out of Stressful Conversations," by Holly Weeks; "The Secret to Dealing with Difficult People: It's About You," by Tony Schwartz; "How to Deal with a Mean Colleague," by Amy Gallo; "How To Deal with a Passive-Aggressive Colleague," by Amy Gallo; "How to Work with Someone Who's Always Stressed Out," by Rebecca Knight; "How to Manage Someone Who Thinks Everything Is Urgent," by Liz Kislik; and "Do You Hate Your Boss?" by Manfred F. R. Kets de Vries.  HOW TO BE HUMAN AT WORK.  The HBR Emotional Intelligence Series features smart, essential reading on the human side of professional life from the pages of Harvard Business Review. Each book in the series offers proven research showing how our emotions impact our work lives, practical advice for managing difficult people and situations, and inspiring essays on what it means to tend to our emotional well-being at work. Uplifting and practical, these books describe the social skills that are critical for ambitious professionals to master.                 

Sản phẩm liên quan

-20%
New
The Firm Level 5

Pearson English Readers bring language learning to life through the joy of reading.        Well-writ..

88,000 VNĐ

110,000 VNĐ

-35%
New
WOODEN TOYS AND BOOK - SHAPES

WOODEN TOYS AND BOOK - SHAPES | 9788830307278 | Bookmedi.vn With 12 wooden shapes! Have fun with ..

507,000 VNĐ

780,000 VNĐ

-25%
New
Magic Tree House Merlin Missions #1-25 Boxed Set (Magic Tree House (R) Merlin Mission)

Merlin Mission Books 1-25 of the #1 New York Times bestselling Magic Tree House series boxed togethe..

2,700,000 VNĐ

3,594,000 VNĐ

-19%
New
Strongest Mum, the

My mum is the strongest mum in the world.  Little Bear is sure that no-one is as strong as his mum. ..

108,000 VNĐ

134,000 VNĐ

-20%
New
Noisy Bottoms

Foxes do it... rabbits do it... Even Daddy Bear does it! Little children won't be able to resist pre..

268,000 VNĐ

334,000 VNĐ

-15%
New
Round the World in 80 Days Level 2

This reader is accompanied with a CD that contains the full audio of the text in MP3 format.     Can..

111,000 VNĐ

130,000 VNĐ

-30%
New
Shakespeare - His Life and Plays Level 4

Pearson English Readers bring language learning to life through the joy of reading.        Well-writ..

102,000 VNĐ

145,000 VNĐ

-35%
New
Geronimo Stilton #28: Wedding Crasher

Enter the world of Geronimo Stilton, where another laugh is always right around the corner. Each boo..

125,000 VNĐ

192,000 VNĐ

0898536989